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Embracing Diversity and Inclusion in the Workplace
Module 1: Defining Components of a Diverse Workforce
- How diverse is our workplace?
- Self-assessment on diversity and inclusion
- Unpacking the questionnaire – group discussion and feedback
- Cultures in the workplace and organizational culture
- Group discussion and feedback
Module 2: Discrimination
- About stereotypes
- Conditioning conscious and unconscious bias – putting a mirror on self
- Group discussion and feedback
- Helpful attitudes
- Individual attributes
- Organizational attitudes
- Time redesigned
- Group discussion and feedback
Module 3: Communication
- Differences across cultures
- Non-verbal communication differs from culture to culture
- Impact: Group discussion and feedback
- Effective communication skills
- Active listening
- Body language basics
- Handling miscommunication
- Strategies for success
- Group exercise and feedback
Module 4: Managing Across Cultures
- Knowledge
- Understanding
- Acceptance
- Behaviour
- Exercise: How far to accommodate
- Group discussion and feedback
Module 5: Moving Forward
- Create a diversity and inclusion mindset in all stakeholders
- Develop and implement appropriate programs
- Group discussion
- Insights
- Integrate into the day-to-day
- Next steps