Managing in Times of Abrupt Disruptions 1: The Resilience Imperative
Most of the workforce in North America and elsewhere had to adjust literally overnight to work from home and all the challenges this created. Having adapted to this new way of working and living, the transition back to working at ‘the office’ will be no less challenging. The level of anxiety and concern for their health is likely to be high, mental health issues could continue to rise and expectations will likely also be higher as senior leaders will have had more time to prepare for this second transition or wave. How leaders showed up during the crisis, for instance with empathy, the ability to recognize, understand and appreciate how their people felt and respond in kind, will determine the ease of the reintegration. However, who is supporting you, the leaders? What will your people be expecting? What existing skill would you benefit from strengthening? What new skill(s) might you need? These, and other questions, are those we can explore and guide you to find answers to.