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Influence the Conversation: Plan for the Worst - Bonar Institute for Purposeful Leadership

When you are preparing to have a difficult conversation, it can be pretty daunting. Here are a few questions that you might find helpful to think about when you are trying to influence the conversation.

  1. What could go wrong in this meeting (e.g., emotions, new facts)?
  2. What are things you definitely should not say?
  3. What are things they might say that could get you upset, and how will you stay calm if they do?
  4. What will you do if things go from bad to worse?
  5. How will you excuse yourself and reschedule for another time?

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